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Q. What are your delivery costs?

We know that the cost of delivery can really bump up the price of your order, so we have worked hard to give you a really good deal.

The charge varies depending on how much you spend. When you spend £50 (excluding VAT) or more delivery doesn’t cost you a penny!

DELIVERY Spend £50 or more Spend under £50
Super Saver  FREE £4.99 (incl vat)

We also offer Express Delivery for only £8.39 (incl VAT).

Q. When will my order be dispatched?

If you order before 2pm, our hard-working Dispatch guys will pack your goods and send them out on the same day, otherwise, it will be the next working day. 

Delivery time depends on the option you choose at Checkout (note that we can’t arrange Express Delivery to certain remote areas). But usually delivery takes 2 - 3 working days (unless you pay extra for Express Delivery)

We use reputable courier companies and monitor them carefully, but sometimes delays may occur that are outside our control, such as weather or traffic conditions. We always aim to keep you informed and minimise inconvenience, however, we can't be held responsible for such delays or consequential losses. 

Q. Can I choose my delivery date?

Yes. First place your order as usual, then call 01243 555775 or email to tell us which day you'd like your goods to arrive.